• Recurring and predictable revenue stream
• Value-added capabilities with high perceived value by customers
• Partnership with diverse set of clients
• Opportunity to offer existing clients additional services and capabilities
• History of adding new customers

Industry Description
Companies responding to greater global competition increasingly outsource non-core functions that were once managed internally. Companies and government entities seeking improved operating performance and the related financial benefits strive to increase efficiency by eliminating non-core functions that specialized service providers can provide at a lower cost. These trends allow companies to focus on their competitive strengths and create a market for outsourced services.

Value Proposition
Business service providers offer value-added solutions that streamline operational processes. These strategies enable outsourcers to convert fixed costs, such as labor, into variable expenses, significantly increasing operational flexibility while increasing quality. Business service providers are a critical component of their clients’ value chain and key partners in their strategic direction, growth, and long-term success.

Growth Characteristics
Business Services is the third largest industry in the United States. The industry’s growth is driven by businesses refocusing on core competencies and outsourcing non-core functions. As the business services industry evolves, providers that offer a full suite of services and solutions will capture a greater share of the outsourcing market.

Segments of Interest
Niche outsource providers of business and government services.

INDUSTRIES QUICK LINKS
Healthcare
Life Sciences
Business Services
Education and Training
Financial Services
Infrastructure / Energy Services

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